Here you’ll find information about our return policy:
You have the right to return your product – no questions asked – within 14 days after receiving the products. This requires that the product is completely unused. When returning a product always include your order confirmation in the package, thank you, and inform us in advance to firstname.lastname@example.org
Please see the return address below.
But please note that not picking up your package is not the same as cancelling the order or returning it. If you do not pick up your order you will be charged with the extra costs for returning the products to us, and you will not get a refund for your order.
In case of faulty products we will send you new ones with no extra cost. We kindly ask you to email email@example.com or call us at +358442793379. Please list your name, your order number and the products ordered and tell us what was wrong with the products, and include a picture.
You will then be given instructions how to proceed with the return.
All returns should be sent to the address below. Please inform us first by mailing firstname.lastname@example.org with all relevant order information.
If the shipping company requires a telephone number and e-mail address, please use the information provided above.
Come to Finland Publishing Ab Oy
Höyläämötie 3 A